I recently purchased a set of your switchblade side covers in Illusion Blue for my VTX1800C. I purchased this set about a month ago and this past week my bike was tipped over.
I called in to see what my options were as far as getting the left side cover repaired or replaced. I spoke with Melissa and she was the most helpful and friendly person I have dealt with in ordering or dealing with any motorcycle parts. She was very easy to talk with and got back to me within seconds with an answer to my question.
I have already recommended your parts to others and will continue to do so with great enthusiasm. Being in the sales industry…it is nice to see that not all of the old time fashioned values of treating your customer the way that I was just treated are gone. These days it seems that everyone just cares about the almighty dollar and not the actual needs of the customer.
I want to thank your organization and especially Melissa for the wonderful treatment I just received.
